For businesses that live or die by trust
Lumero asks every customer, answers every review, and turns both into the visibility that brings in the next customer.
Set it up once. Then watch it work.
14-day trial · Cancel anytime · Set up in minutes
Restaurants. Clinics. Salons. Mechanics. Gyms. Cafes. Trades.
New Google review
"Best experience in town. Highly recommend!"
Reply drafted by Lumo AI · Ready to publish
4.8
+32% reviews this month
You never hear about the ones who looked and left.
The ones who do, you had to ask for personally.
Every unanswered one tells the next person you weren’t paying attention.
Hours, photos, posts, details. Staying on top of it is a job nobody has time for.
Ask one for a good physio nearby and it answers from your reviews, how recent they are, and whether anyone responded.
Rating and review count, combined into one number out of 10.
A competitor nearby
9.4/10
Review Score
Your business
5.2/10
Review Score
Better rated, and about half the score. Review Score moves on review count and recency, which is the part Lumero closes.
If your reviews fall behind, so will your growth.
Why this matters
Your reviews and your Google profile are the two biggest factors in local search rankings.
You set the tone once. They handle it from there, and nothing goes out that you can’t see or change.
Replies to every review in your voice, working in the terms people search for when they fit naturally. Runs on its own, or hold replies for approval if you'd rather.
New Google review
Auto-replyJordan T.
Best dental clinic in Fitzroy. Gentle hygienist and they got me in same-day.
Replied by Lumo Reply
PublishedThank you, Jordan! We’re thrilled our same-day appointments and gentle teeth cleaning made your visit great. See you again soon!
Posted to Google automatically
Turns your best reviews into posts and captions, ready to schedule. It reads like your business, not an ad.
Elena V.
The best haircut I’ve had in years. The team really listens!
studio_luxe_salon
"The best haircut I’ve had in years."
Elena V., 5-star review
Generated caption
Facebook & Instagram · scheduledNothing makes our day like this. Thank you, Elena! Book your next visit at the link in bio. #LocalSalon
Writes website and blog content from your review language, built to get found by search and by AI assistants.
Blog article · from review language
Headings pulled from real customer review language
Google Search
Structured for the terms people near you search
AI assistants
Written to be read by ChatGPT, Gemini and Perplexity
Answers messages across your channels, qualifies the enquiry and books the appointment or closes the sale.
New message
Lumo SalesBooked · Sat 10:30am · cut & colour with Mia
Added to your calendar
Answered, posted, written about, and sold from. Most businesses only do the first one, badly, three days late.
Lumo Reply · from request to reply
We had my mum’s 60th in the back room and the team set it up just how we asked. The food kept coming in rounds and nobody felt rushed.
Thanks Jess, it was a joy to host your mum’s 60th. Loved seeing the back room full. Come and see us again soon.
Lumo Social · review into a post
We had my mum’s 60th in the back room and the team set it up just how we asked. The food kept coming in rounds and nobody felt rushed.
Nothing we love more than a room full of family. Thanks Jess for celebrating your mum’s 60th at Sunny Cafe.
Lumo Visibility · reviews into an article that ranks
Had mum’s 60th in the back room. Food in rounds, nobody rushed.
Booked the back room for our work farewell. Easy to organise.
My daughter’s christening lunch here. Big group, no fuss.
Our book club’s Christmas do, third year running.
Birthdays, farewells, christenings, book clubs. Over the past year more locals have chosen the back room at Sunny Cafe for the moments that bring people together. Here’s what makes it work for a group.
Lumo Sales · from enquiry to booked
The part everyone skips
Lumero does the asking for you, every time, on whatever reaches them first.
A card on the counter or the table. They scan, they land on your review page, done in three taps. Best while they’re still standing there.
How was your visit?
A text, an email or a WhatsApp message, timed for just after the visit, with one reminder if nothing comes back. You can see what went out and what came in.
Hi Sarah! Thanks for visiting today. We’d love to hear about your experience:
review.link/bella-cafe
How was your visit, James?
Your feedback helps us serve you better, it only takes 30 seconds…
Everyone gets the same invitation. They can leave a public review, or send private feedback straight to you instead. Nobody’s screened first.
Choose which ones you send people to. One, or all of them.
This is a job someone was doing badly at 9pm. Now nobody is.
The asking happens on its own, so you’re not trying to remember who to ask or feeling awkward about it.
A profile with recent reviews and answered replies reads as a business that’s busy. A quiet one reads as a business that might have closed.
Replies get drafted before you’ve seen the notification. You approve, or you don’t.
The same reviews feed your Google profile, your social, your website, and the answers AI assistants give.
Ratings, volume and sentiment in one place, instead of a feeling.
One login, a couple of minutes. Lumero starts reading what’s already there.
Every customer gets asked, automatically, from then on.
Reviews come in, replies go out, posts get made. Look in whenever you feel like it.
Nobody else sells you this.
Someone messaged you last night asking if you had anything Saturday. You saw it this morning. They booked somewhere else on Tuesday.
Most people message two or three places before they choose one. The one that replies first usually gets the work, and it isn’t usually the one with the best reviews. It’s the one that was awake. Yours answers in the same minute, on whichever app they used, at whatever hour they sent it.
A voice note from the car. A photo, a screenshot, a document. A question that assumes you already know what they had done last time. It handles all of it, and it remembers them when they come back a fortnight later, so nobody has to explain themselves twice.
Price, timing, whether you can fit them in before Friday. It answers the way you told it to, in your words, not a script someone else wrote. Nobody gets fobbed off to a phone call, which is where most enquiries quietly end.
The appointment gets booked in the conversation. The deposit link goes out while they’re still reading it.
Every other review platform stops at getting you the message. Answering it was always your problem.
You’re not losing customers. You’re losing the ones who already chose you.
We connect your booking or POS system before you start.
For a single business getting reviews coming in properly.
A$149/month
14-day free trial
Everything in Build, plus the agents that put your reviews to work.
A$249/month
14-day free trial
Everything in Grow, plus the agent that answers your messages and books the work.
A$399/month
14-day free trial
For a single business getting reviews coming in properly.
A$1,490/year
Save A$298 a year
Everything in Build, plus the agents that put your reviews to work.
A$2,490/year
Save A$498 a year
Everything in Grow, plus the agent that answers your messages and books the work.
A$3,990/year
Save A$798 a year
Secure checkout. Cancel anytime.
This is Lumo Sales, the same agent Lumero gives its customers. Ask it whatever you would ask a salesperson.
Between customers, in the car, in bed at eleven. Nothing to download, no app store, no updates. Save it to your phone and it opens like any other app.
Start collecting more reviews, improving visibility, and building trust with one intelligent platform.
Start free trialSimple setup. Clear results. Built for modern local businesses.
